Britney Williams
About Candidate
Results-driven care management professional with over 8 years of experience in public health, client engagement, and case coordination across healthcare and social service settings. Demonstrated success in driving client satisfaction (97%) and retention (95%) through personalized support, operational efficiency, and leadership in team environments. Adept at managing high-volume caseloads, facilitating insurance and program enrollments, and supporting individuals with chronic conditions and developmental disabilities. Committed to delivering empathetic, high-quality service while maintaining compliance and optimizing performance metrics.
