Job Description
Location: Durham, NC (Greater Metro Area)
We are hiring for a Medical Office Administrator with a patient-centered environment while supporting the practice located in the US. This position is a full-time, direct hire opportunity.
Responsibilities:
- Manage daily operations of a multi-provider medical office including scheduling, patient flow, and staff supervision
- Oversee front desk, check-in/check-out, referral coordination, and medical records functions
- Monitor practice financial performance including charge capture, collections, and accounts receivable aging
- Manage office supply procurement, vendor relationships, and equipment maintenance
- Recruit, onboard, train, and evaluate non-clinical support staff
- Ensure compliance with OSHA, HIPAA, CLIA, and state healthcare facility regulations
- Coordinate with physicians on patient satisfaction improvement initiatives and operational changes
- Prepare monthly operational reports covering productivity, patient volume, and staffing metrics
- Manage the practice budget including expense tracking, invoice approval, and variance reporting
Qualifications:
- Bachelor’s degree in Healthcare Administration, Business, or related field preferred; equivalent experience accepted
- Minimum 3 years of medical office management experience in a multi-provider practice
- Knowledge of medical billing, insurance verification, and front-end revenue cycle operations
- Experience with practice management systems and EHR platforms
- CMPE (Certified Medical Practice Executive) or similar credential preferred
- Proven leadership skills with ability to manage diverse teams and competing priorities
Schedule:
- Full-time position
- Standard business hours
- Standard full-time hours per pay period
Salary Range: The salary range for this position is approximately $58,000 – $72,000 annually ($27.88 – $34.62 per hour), based on experience and qualifications. Relocation assistance may be available for qualified candidates.
Interview Process:
- Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.
Equal Opportunity Employer: TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.