Pharmacy Technician Trainer, Specialty Operations

Clinical Operations & Support
Phoenix, Arizona
October 5, 2026
$48,000 - $62,000 / year
Contract Full Time

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Job Description

Location: Phoenix, AZ (Onsite)

We are seeking a Pharmacy Technician Trainer, Specialty Operations to build and lead a training program that prepares new specialty pharmacy technicians to work confidently, accurately, and efficiently. This position is a full-time, contract to hire opportunity based in Phoenix, AZ. The role owns technician training from start to finish, including curriculum development, competency assessments, and hands on coaching on the pharmacy floor.

This role is well aligned for an experienced specialty pharmacy technician who is known as the go-to resource on their team and is ready to make training their primary focus. The ideal candidate enjoys teaching, builds clear and practical training materials, and helps new technicians reach full productivity while maintaining high quality standards.

Responsibilities:

  • Develop and maintain the training curriculum for specialty pharmacy technicians
  • Deliver classroom and floor based onboarding for newly hired technicians
  • Create competency assessments and administer them at defined intervals
  • Coach technicians on the pharmacy floor during and after the onboarding period
  • Maintain training documentation and competency records to accreditation standards
  • Update training materials as workflows, systems, and payer requirements evolve
  • Identify recurring trends in quality data and deliver targeted refresher training
  • Support cross training across intake, benefits investigation, and fulfillment functions
  • Partner with supervisors on individual development and performance plans
  • Track time to productivity for new hires and refine onboarding to accelerate it
  • Deliver annual refresher and compliance training on schedule
  • Support accreditation and audit requests for training and competency documentation

Qualifications:

  • High school diploma or equivalent required; additional education preferred
  • Active Arizona pharmacy technician license required
  • PTCB or NHA certification required
  • Minimum of 3 years of pharmacy technician experience, including at least 1 year in specialty pharmacy
  • Prior training, precepting, or lead technician experience
  • Familiarity with URAC or ACHC training and competency documentation requirements preferred
  • Working knowledge of specialty intake, benefits investigation, and fulfillment workflows
  • Demonstrated experience developing training content and curriculum
  • Strong presentation and coaching skills with adult learners

Schedule:

  • Full-time, contract to hire position with conversion anticipated after the initial contract period
  • Onsite in Phoenix, AZ
  • Monday through Friday, standard business hours (Mountain Time)
  • 40 hours per week

Salary Range: The salary range for this position is approximately $48,000 – $62,000 annually ($23.08 – $29.82 per hour), based on experience and qualifications.

Interview Process: Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.

Equal Opportunity Employer: TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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